Refund policy

Return & Refund Policy

At Trip Flops Bakery, every order is thoughtfully prepared in small batches using exceptional ingredients. We take pride in delivering freshly baked products that meet our standards for quality and care.

All Sales Are Final

Due to the perishable nature of our baked goods, we do not accept returns or exchanges for change of mind, personal taste preferences, or ordering errors made by the customer.

Damaged, Incorrect, or Missing Orders

We want every order to arrive as intended. If your order arrives damaged, contains incorrect items, or is missing products, please contact us at hello@tripflopsbakery.com within 48 hours of delivery.

Please include your order number, a brief description of the issue, and photographs of the affected products and packaging, if applicable.

We will review your concern and work toward an appropriate resolution, which may include a replacement, store credit, or refund, depending on the circumstances.

Order Cancellations

Because our products are made in small batches and often prepared specifically for your order, cancellation requests must be submitted before preparation begins. Once an order has entered production, cancellation may no longer be possible.

Questions?

We're always happy to help. Contact us at hello@tripflopsbakery.com with any questions about your order.

Nothing in this policy limits any rights or remedies provided by applicable law.