Cancellation policy

Subscription Cancellation Policy

At Trip Flops Bakery, we believe the only thing you should feel committed to is exceptional dessert.

How Subscriptions Work

Our Subscribe & Save program offers recurring monthly cookie deliveries at a 10% discount from the regular product price.

Your payment method is charged when you place your first subscription order and automatically on your scheduled monthly renewal date until your subscription is canceled.

Applicable shipping charges and taxes are calculated according to your order and checkout details.

Canceling Your Subscription

You may cancel your subscription at any time without a cancellation fee or minimum number of purchases.

To avoid another recurring charge, please cancel before your next scheduled billing date.

Cancellation stops future subscription renewals. It does not automatically cancel an order that has already been charged or entered production.

Managing or Canceling Your Subscription

You may request cancellation of your subscription at any time without a cancellation fee or minimum purchase requirement.

To cancel, please email hello@tripflopsbakery.com before your next scheduled billing date. We recommend contacting us at least 2 business days before renewal to allow time for processing.

Once your cancellation is confirmed, no further subscription renewals will be charged.

Orders already charged or in production remain subject to our Return & Refund Policy.

For assistance with subscription changes, please contact us at the email address above.

Refunds & Order Issues

Because our cookies are perishable and prepared in small batches, subscription orders are subject to our Return & Refund Policy.

If an order arrives damaged, incorrect, or incomplete, please contact us within 48 hours of delivery so we can review the issue.

Questions?

Email hello@tripflopsbakery.com. We generally respond within 1–2 business days.